What are active members and inactive members?
Active members have confirmed their email address and are members of the program. Pending members have signed up, but haven't responded to the initial email yet. They are not members of the program and cannot earn any money until they activate their account.

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www.sparky-mail.com

How can I cancel my account?
Enter your member ID and password on the main page and choose "Cancel Account".

Can I sell my account?
No we do not allow the selling of accounts and if caught your account will be deleted..

How can I cancel receiving your newsletters?
Your membership in our program allows Sparky-Mail.com to send you email messages and advertisements. You may not cancel receiving email ads from Sparky-Mail.com without terminating your membership in our program and forfeiting any and all earnings. Enter your member ID and password on the main page and choose "Cancel Account".

How can I change my personal information?
Log in to your account and click the "Edit Information" link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Yes, we welcome all international members.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privledges.

Earnings Questions

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

When can I request payment?
You may request payment after you have earned $5.00

How can I request payment?
After you have earned $5.00 in your account a "Request Payment" button will automatically appear on your earnings page. Press the button and your request will automatically be sent to our accounts payable department.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 30 days.

How am I paid?
Payments are made via PayPal/E-Gold or by Check with a small Fee.
.

Advertising Questions

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.